Privacy Policy

Section 01

Who We Are

This Privacy Policy is provided by Miracle of God (“we,” “us,” or “our”), a faith-based lifestyle apparel brand headquartered in Huntersville, North Carolina. We operate the website located at www.miracleofgod.love (the “Site”) and related e-commerce services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a purchase, or interact with us in any way. By using our Site, you agree to the terms of this Privacy Policy.

Section 02

Information We Collect

We collect information in several ways — information you give us directly, information collected automatically when you use our Site, and information from third-party services.

Information You Provide to Us

• Order information: When you place an order, we collect your name, email address, shipping address, billing address, and phone number.
• Payment information: Payment transactions are processed securely by Stripe. We do not store your full credit card number, CVV, or sensitive payment details on our servers.
• Account information: If you create an account, we store your name, email, and order history.
• Contact form submissions: When you contact us through our Contact page, we collect your name, email address, and the content of your message, including any order number or prayer request you choose to share.
• Email marketing: If you subscribe to our newsletter or opt in at checkout, we collect your email address to send you updates, promotions, and brand news.
• Promo codes: If you use a promotional code (such as GRACE10, FAITHFUL15, or BLESSED20), we log the code used in connection with your order.

Information Collected Automatically

• Usage data: We automatically collect information about how you interact with our Site, including pages viewed, time spent, links clicked, and referring URLs.
• Device & browser data: We collect your IP address, browser type, operating system, and device type.
• Cookies and tracking technologies: We use cookies, pixels, and similar technologies. See Section 05 for full details.

Information from Third Parties

• Social media: If you interact with our Instagram, Facebook, or TikTok accounts, those platforms may share limited engagement data with us according to their own privacy policies.
• Shipping carriers: When your order ships, carriers such as USPS, UPS, FedEx, and DHL process your delivery address to fulfill shipment.

Section 03

How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: To process, pack, and ship your orders, and to send you order confirmation and shipping tracking notifications.
• Customer support: To respond to your questions, concerns, returns, and exchange requests.
• Marketing communications: To send promotional emails, new collection announcements, and brand updates — only if you have opted in. You may unsubscribe at any time using the link in any email we send.
• Site improvement: To analyze how visitors use our Site so we can improve the experience, fix issues, and optimize our pages.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent transactions and other illegal activity.
• Legal compliance: To comply with applicable laws, tax obligations, and legal processes.
• Prayer requests: If you submit a prayer request through our Contact form, it is received and held in confidence by our team. It is never shared, sold, or published.

Section 04

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party companies to help us operate our business. These providers are contractually obligated to use your information only to perform services on our behalf:

• Shrewdsta Marketing — Our website hosting and CRM platform that powers our Site, customer data, and communications.
• Stripe — Payment processing. Stripe’s privacy policy governs how your payment data is handled.
• Shipping carriers — USPS, UPS, FedEx, and DHL receive your shipping address to deliver your order.
• Google Analytics — Website analytics to help us understand Site usage. Google may process data per their own privacy policy.
• Email service providers — Used to deliver transactional and marketing emails on our behalf.

Legal Disclosures

We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, prevent fraud, or protect the safety of our customers or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our Site.

Section 05

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our Site, understand how you use it, and — when applicable — deliver relevant advertising.

Types of Cookies We Use

• Essential cookies: Required for core Site functionality such as your shopping cart, session management, and checkout. These cannot be disabled without affecting Site performance.
• Analytics cookies: We use Google Analytics 4 (GA4) (Tag ID: G-WMENVRQ302) to collect anonymized data about how visitors interact with our Site, including pages viewed, session duration, and traffic sources. This data helps us improve your experience.
• Marketing & advertising cookies: We may use Facebook Pixel and TikTok Pixel technologies when running paid advertising campaigns. These cookies track conversions and help us reach relevant audiences. When active, these are disclosed via our cookie consent banner.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may impact your ability to shop on our Site. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-Out Browser Add-on.

Section 06

Your Privacy Rights

Depending on where you reside, you may have specific rights regarding your personal information. We honor these rights for all customers, regardless of location.

Rights Available to All Customers

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as retaining order records for tax compliance).
• Opt-out of marketing: You may unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email, or by emailing us at [email protected].
• Data portability: You may request a copy of your data in a portable format.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of sale (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

How to Exercise Your Rights

To submit a privacy request, email us at [email protected] with the subject line “Privacy Request.” We will respond within 30 days. We may need to verify your identity before processing your request.

Section 07

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption on all pages of our Site (HTTPS)
• Secure payment processing via Stripe, which is PCI-DSS compliant
• Limited internal access to personal data on a need-to-know basis
• Regular monitoring of our systems for vulnerabilities

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at [email protected].

Section 08

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting obligations.

• Order records: Retained for a minimum of 7 years to comply with tax and financial recordkeeping requirements.
• Customer account data: Retained until you request deletion of your account or data.
• Marketing data: Retained until you opt out of communications or request deletion.
• Contact form submissions: Retained for up to 2 years unless otherwise requested.
• Analytics data: Governed by Google Analytics’ data retention settings, typically 14 months.

To request early deletion of your data, please contact us at [email protected].

Section 09

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected] and we will promptly delete that information from our records.

If you are between the ages of 13 and 18, please use our Site only with the involvement and consent of a parent or guardian.

Section 10

Third-Party Links

Our Site may contain links to third-party websites, including our social media accounts on Instagram, Facebook, and TikTok, as well as shipping carrier tracking portals. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices.

We encourage you to review the privacy policy of any third-party site you visit through a link on our Site. The inclusion of a link does not imply our endorsement of that site or its privacy practices.

Section 11

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page.

If we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on our Site or by sending an email to the address associated with your account, where required by law.

Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Section 12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please don’t hesitate to reach out. We are here and happy to help.