Returns &
Exchanges
We want you to love every piece you wear. If something isn’t right, we’re here to make it right — quickly, kindly, and without the runaround.
14-Day Window
Returns & exchanges accepted within 14 days of delivery
Unworn & Unwashed
Items must be in original condition with all tags still attached
We Make It Right
Damaged or incorrect item? We cover everything — at no cost to you
What’s Eligible for Return
Please review carefully before starting your return or exchange.
✓ Eligible for Return
- Items returned within 14 days of your delivery date
- Items that are unworn and unwashed
- Items in original condition with all tags attached
- Items in their original packaging (where applicable)
- Full-priced, non-limited-edition items
- Exchanges for a different size or colorway (subject to availability)
✕ Not Eligible for Return
- Sale items — all sale purchases are Final Sale
- Limited Edition (LE) pieces — Final Sale, no exceptions
- Items that have been worn, washed, or altered
- Items with tags removed or damaged packaging
- Items returned after 14 days of delivery
- Items marked as Final Sale at time of purchase
Limited Edition & Sale Items Are Final Sale
All Limited Edition (LE) pieces and sale items are Final Sale and cannot be returned or exchanged under any circumstances. Please review sizing carefully before purchasing these items. We’re happy to help with sizing advice before you order — just reach out.
How to Start a Return
It’s simple. Follow these steps and we’ll take care of the rest.
Contact Us Within 14 Days
Email us at [email protected] or use our contact form within 14 days of your delivery date. Please include your order number, the item(s) you’re returning, and your reason for the return.
Receive Your Return Instructions
We’ll reply within 1–2 business days with your return authorization and the address to send your item(s) back to. Please do not ship anything back before receiving these instructions.
Pack & Ship Your Item
Pack the item(s) securely in their original packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item, damaged item). We recommend using a trackable shipping method as we are not responsible for lost return packages.
We Process Your Return
Once we receive your return and confirm the item is in eligible condition, we’ll process your refund or exchange within 3–5 business days. You’ll receive a confirmation email as soon as it’s done.
Exchanges
Need a different size or colorway? We’ve got you.
We are happy to exchange eligible items for a different size or different colorway within the same product, subject to availability. Exchange requests must be made within the same 14-day return window.
To request an exchange, simply contact us with your order number, the item you’d like to exchange, and what you’d like instead. We’ll confirm availability and walk you through the next steps.
ⓘ If the item you want in exchange is a higher price, you will be charged the difference. If it is lower, the difference will be refunded to your original payment method.
Refund Timeline
Here’s what to expect after we receive your return.
your return
& approved
to your card
in your account
ⓘ Refunds are issued to your original payment method. Bank processing times vary by institution and may take up to 10 business days to appear on your statement.
Received a Damaged or Wrong Item?
We sincerely apologize. We will make it right immediately — at no cost to you.
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Please contact us within 5 days of delivery with a clear photo of the damaged or incorrect item and your order number.
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We will send you a prepaid return label so you can ship the item back at zero cost.
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You will receive a full refund or replacement — whichever you prefer — as soon as we receive the item back.
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In some cases, we may not require the item to be returned at all. We review each case individually and always aim to resolve it as quickly as possible.
Ready to Start a Return?
Reach out to our team and we’ll walk you through every step. We respond within 1–2 business days and we genuinely care about getting this right for you.
“And whatever you do, in word or deed, do everything in the name of the Lord Jesus, giving thanks to God the Father through him.”
Colossians 3:17